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Paytm Comeback: 4000 New Jobs, Big Bet on AI Services

After RBI action, Paytm is on a comeback path. The company will hire 4000 people to expand its AI and merchant network.

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HIGHLIGHTS

  • Paytm will make 4,000 new hires in the next 9 months.
  • The main focus of the recruitment is the expansion of AI and the merchant network.
  • The company may also lay off about 400 people from its existing staff.
  • Paytm's stock rose by 2.43% following the hiring news.
Paytm Comeback: 4000 New Jobs, Big Bet on AI Services
New Delhi | Financial technology company Paytm has announced a major restructuring and expansion plan. The company is preparing to hire 4,000 employees over the next nine months, with the primary goal of expanding its merchant network and strengthening its Artificial Intelligence (AI)-based services.

Paytm Prepares for a Big Comeback

This move comes nearly two years after the Reserve Bank of India (RBI) action that significantly impacted the company's operations. This new hiring will increase the company's current workforce of 40,000 by about 10%.

The company stated that more than 800 people have already been hired in the last two months. The recruitment process is expected to be completed by March 2027.

News of Layoffs as Well

Along with the new hires, the company may also let go of about 400 employees, or 1% of the total staff, after its current performance appraisal cycle.

This number is significantly lower than the major layoffs last year when more than 4,500 employees were let go after the RBI canceled the Paytm Payment Bank's license.

Enthusiasm Seen in the Stock Market

The news also had a positive impact on the stock market. On the BSE, Paytm's share was trading at ₹1,057.50, up by ₹25.05 (2.43%).

Although it is still well below its 52-week high of ₹1,381.75, the stock has registered a 7% gain over the past year.

A company representative said, 'Our goal is to provide better financial services to our merchant partners and users by leveraging AI.'

What is the Company's Future Plan?

Paytm has recorded profits for four consecutive quarters. CEO Vijay Shekhar Sharma aims to connect the company's millions of registered users with loans, investments, and other financial products.

The company was founded in 2010 as a mobile recharge platform, but the 2016 demonetization turned it into India's largest fintech company.

This new hiring and focus on AI is a significant step for Paytm. It will not only help the company strengthen its market position but also restore investor confidence and lay the foundation for future growth.

*Edit with Google AI Studio